Frequently Asked Questions

Attending Hard Reboot

Why is Hard Reboot invite only?
Two reasons: First, we want to keep the event from growing too fast. Second, we don’t want people attending who are not respectful of others and the community. If you are active in the hacking/making communities and you agree with the Code of Conduct then you should totally request an invitation.
How do I get an invitation?

The best way to get an invitation is to ask around. You probably know at least one person who has already received an invitation for Hard Reboot, and they will have a number of invitations they can give out.

If you can’t find an invitation in your community then you may request one. [Click here to request an invitation]

Follow Hard Reboot on Facebook and Twitter to know when invitations are being released.

Is Hard Reboot family friendly?

Yes, this event is great for families who are into maker culture.

  • There is a family camping area away from the nosiest part of camp night-life.
  • There are youth focused workshops and activities.
  • Few events will offer youth the experience and inspiration as found at Hard Reboot.

Be aware:

  • All attendees under 13 must be with an adult at all times.
  • There will be dangerous things and activities, and we’ll do our best to mark them, however if you bring children then you are fully responsible for keeping them safe.
  • This event is inclusive. If you’re not comfortable with your children being around others with views and lifestyles different than yours then this event may not be for them, or you.
Can I help out at the event?

Yes, this event is completely run by volunteers and so your help would be most welcomed.

Check-out the volunteer page for more information: https://hardrebootcamp.com/volunteer/

Are passes available at the gate?

No, all passes are sold through the website and will be long gone before the event. Get your passes now.

Can I refund my pass?

No, passes cannot not be refunded, with the only exception being if the event is cancelled, which is highly unlikely.

You may however sell your passes to someone who wasn’t as lucky to have gotten one before they sold out. Closer to the event we will try to create a way for people to post passes they want to sell.

What if camping passes sell out?

Camping passes will sell out. However, we are releasing camping passes in batches, so there may be more available later. A sales event schedule is posted on the Attend page. Registered members can also check available passes when logged-in.

Are there ways to get free passes?

Mostly not. Everyone at Hard Reboot pays for their entry passes, including organizers and crew.

If paying full price is too much of a financial burden then you may apply for a subsidized pass.

[Click here to apply for a subsidized entry pass]

Why are passes so expensive?

They’re not. Check out the price of other camping festivals and you’ll realize quickly we’re not charging as much as we probably should.

Prices are set based on the total cost of the event production and divided by the total available tickets plus a buffer to ensure unexpected costs are covered and that we remain sustainable.

If you cannot afford full price then you may apply for a subsidized entry pass.

[Click here to apply for a subsidized entry pass]

Bringing Stuff to Hard Reboot

Are pets allowed?

Animals are not permitted at Hard Reboot as it would be too dangerous for them. Leave them at home please. Working dogs are allowed, however dangers do exist and so we recommend against it. It’s simply the nature of the event.

Can I bring my own alcohol?

Yes, you are permitted to bring your own alcohol.

There will also be a bar on-site serving quality beer, cider, and wine from local micro-breweries and wineries. Prices will be well below typical camping festival prices so you may want to lighten your load and let the bar supply your social needs. Any profits from the bar directly benefit the event and help ensure it continues year over year.

Keep in mind that alcohol may not be provided to, or consumed by, anyone under the age of 19. Also remember to pace yourself as there’s so much to do that you won’t want to miss out on.

Furthermore, overconsumption of alcohol is not an excuse for poor behaviour so fully expect to be booted from camp permanently if your poor judgement leads to breaking the Code of Conduct.

Can I fly my drone?

Yes, so long as any UAV pilot is at all times in full compliance with all Transport Canada and British Columbia rules and regulations around UAV use.

https://www.tc.gc.ca/en/services/aviation/drone-safety/flying-drone-safely-legally.html

https://www2.gov.bc.ca/gov/content/safety/wildfire-status/prevention/outdoor-recreationalist/drones-uavs

Are flame effects/poofers/booshes allowed?

Yes, however you need to let us know your intent before April 15, 2020 as we’ll need to find a safe place for you to setup and operate. Additionally, all flame effects will need to be inspected and approved by our safety team before they may be used.

If you follow the Burning Man guidelines for flame effects then your fiery device will surely pass our inspection.

You are responsible for bringing proper fire extinguishers, fuel, and for ensuring safety at all times.

Can I bring an art car?

Maybe. All large scale projects need to be approved prior to arrival. Click the link below and let us know what you want to bring so that we know what to expect and can prepare for it.

 

Camp Site Infrastructure & Logistics

Is there parking on-site?

Yes, there is on-site parking for any vehicle displaying a valid parking pass. Parking passes may be purchased at anytime online or upon arrival to the event. Passes cost less if purchased online.

Car pooling to the event is encouraged. Make a group road trip out of it, save money, have fun.

Are there toilets and showers?

Yes, there will be well maintained toilets and also private showers with hot water. Bring your own towel, soap, shampoo, etc. We only provide the hot water.

Is there Internet access?

Yes, there will be high speed wi-fi Internet access.

Is there power?

Yes, every camp site will have access to power. You are required to bring a 50′ outdoor rated extension cord for each power connection.

Having power to your tent means you keep your electronics charged, but also means you can add cool lighting to make your tent and camp stand out at night.

Connections will be 110 Volts / 10Amps. Other power connections are available for purchase closer to the event.

Is there cellular & data signal?

Yes, there is LTE cellular service and the signal is strong, however as at any event with many people we can’t guarantee service quality during the event. This is also completely outside of our control.

There will however be on-site high speed Wi-Fi internet service.

Will there be a bar?

Yes, there will be a bar on-site serving quality beer, cider, and wine from local micro-breweries and wineries. Prices will be well below typical camping festival prices so you may want to lighten your load and let the bar supply your social needs.

Be aware that the legal drinking age in British Columbia is 19.

Is the site accessible?

Yes, in so far as we can make the event accessible.

  • Being an outdoor camping event means the natural terrain needs to be considered. The ground is far from even and there are natural obstructions everywhere.
  • There will be accessible toilets.
  • Main pathways will be kept clear of obstructions and will be lighted at night.
Is there food available for purchase on-site?

Yes, there will be food vendors on-site from morning until early evening. We’ll post a list of food vendors as the event nears.

You may also bring your own food.

Electric or gas cooking stoves and grills are allowed.

Some theme camps may even want to host breakfasts or BBQ’s as a way of meeting fellow campers.

Are campers, trailers, vans, RVs, and the such allowed on-site?

Yes, all camping vehicles being brought on-site require a Camping Vehicle Pass. This pass provides you with a camp space complete with power hook-up.

We define camping vehicle as anything on wheels in which people will camp in.

Important:

  • If you want to be near friends or a theme camp please let us know and we’ll work with you to get as close as possible.
  • Everyone in the vehicle will need a ticket for Hard Reboot. A Camping Vehicle Pass is only for the vehicle.
  • Tow vehicles, if applicable, should be parked in the regular parking area. Any vehicle in the camping area come Friday night will need to stay there until Monday morning.
  • Camping vehicles of any kind are not permitted to be parked in the regular parking area and there is absolutely no camping permitted in the regular parking area.
  • There is no wastewater disposal. Tanks cannot be emptied on-site.
  • A camping vehicle towing a camping trailer requires two Camping Vehicle Passes.
Can I sleep in my vehicle?

No, there is absolutely no camping or sleeping in vehicles allowed in the regular parking area.

Either buy a camping vehicle pass, or bring a tent like everyone else.

Club-Mate?

Yes.

Getting to Hard Reboot

What is the nearest airport?

The nearest airport for commercial airlines is Calgary International (YYC). There will likely be shuttle service directly from this airport to Hard Reboot, however this has not yet been planned and so no information is currently available. Let us know if you’ll be flying in and we’ll do our best to help you get to the event.

Where is the camp located?

Hard Reboot camp is located on the shore of Lake Windermere in the Canadian Rocky Mountains, approximately three hours from Calgary. Nine hours drive from Vancouver. Nineteen hours drive from San Francisco. 😉

Help Make Hard Reboot Possible

Help a maker attend

Like any conference not everyone who wants to attend can afford to, or at least not without some help. We’re looking for partners to help us subsidize entry passes.

Volunteers Needed

Hard Reboot is completely volunteer run. We’re always looking for people passionate about the maker movement to join the crew. While it’s a lot of work running an event, it’s also the most rewarding thing many of us get to do.

Workshops

Workshops can always use support and the right workshop, or series of workshops, might just tie in well with your brand.

Film Screenings

Film Screenings are an intelligent and entertaining way of engaging the audience. We could use help with the acquiring the Audio/Visual equipment to make this possible.

Waste Diversion

All events produce waste, but Hard Reboot is committed to divert 85%+ event waste from ending up in the landfill. This means careful waste collection and separation. Green initiatives like this cost more, but are worth it for everyone. We could use a partner who agrees that this practice should be part of all such events.

Getting people to Hard Reboot

It doesn’t make sense for everyone attending Hard Reboot to drive to the event. While we are encouraging people to car pool we would also like to coordinate shuttle busses from the closest bus station, and from Calgary. We could use help in finding a good solution for this.

Beer, Cider, & Wine

We are looking to partner with British Columbia / Columbia Valley breweries and wineries who want to share their passion for making.

Theme Camps

What are theme camps?

A theme camp is when a person or group self-organizes an area of the campground to be uniquely theirs and the envy of everyone else. Often a theme camp will include communal areas such as large tents or canopies, seating, and sometimes shared cooking.

Theme camps will often decorate to differentiate it from all the other tents around. Lights, music, sculpture, activities, workshops, and the such are popular ways of doing this.

Theme camps can be created by anyone or any group. A theme camp sets it’s own rules for who can join and what the camp will look like. It’s also a great way of meeting others at the camp.

Can our theme camp run workshops?

Yes, you are encouraged to do this and we will even help you promote your workshop times to the whole camp.

You may do whatever you think other campers would be interested in learning.

You may charge a fee for your workshop if you like, so long as you clearly note this everywhere the workshop is posted/advertised.

Can we arrive early to build our camp?

Yes, if two conditions are met.

First condition, you have officially applied to host a theme camp, and your theme camp application was approved. <theme camp application link>

Second condition, everyone on your team arriving early has purchased an early arrival ticket. <purchase early arrival ticket here>

Can we run a theme camp bar?

No, at least not a bar where you are charging anything. If you simply theme your area like a bar but you are freely giving away alcohol then yes, you may.

If you are going to do this then please use good judgement and ensure the safety of all who visit your bar.

To be extra clear, you may not under any circumstances charge others by any means for any alcohol you provide them. It’s not a good use of your time or ours to try and circumnavigate this rule, no matter how clever. You are also responsible to check the age of everyone you are serving. Legal drinking age is 19.

Still Have Questions?
Ask us anything you're curious about.